Initiating a Conversation - Acceptable
Proximity
- Listening
Position
- Introduces
him/herself
- Uses
appropriate greeting
- Returns
a greeting
- Initiates
conversation at appropriate time
- Interrupts
a conversation at an appropriate time
- Chooses
an appropriate topic for audience
- Appropriately
joins a conversation already in progress
- Welcomes
others into a conversation in progress
- Appropriate
volume of voice for audience and situation
- Appropriate
tone of voice for audience and situation
- Able
to avoid a conversation if he/she doesn’t want to participate
- Understands
when someone does not want to participate in a conversation
Maintaining a Conversation - Maintains
acceptable proximity
- Maintains
acceptable body position
- Maintains
volume of voice
- Maintains
tone of voice
- Demonstrates
understanding of non-verbal cues (i.e. gestures)
- Shifts
topics based on the flow of conversation
- Asks
questions to clarify information or comments
- Knows
what to do when there is a silent time during a conversation
Ending a Conversation - Adjusts
proximity to indicate completion of conversation
- Adjusts
position to indicate completion of conversation
- Adjusts
volume of voice
- Understands
the cues for ending a conversation (i.e. silence for a certain amount of time,
partner showing signs of boredom or needing to leave)
- Understands
how to end the conversation (slowly vs. abruptly)
- Uses
appropriate closing remark
- Uses
appropriate closing gestures (i.e. wave)
General Conversation Skills - Keeps eye contact with listening audience.
- Talks with rather than at the person.
- Waits for his/her turn to talk.
- Speaks loudly enough to be easily heard.
- Speaks at a rate that others can understand.
- Adjusts tone of voice for statements, exclamations, and questions.
- Speaks without saying "uh" or "you know" or using other such expressions.
- Chooses words and phrases appropriate to the subject and audience.
- Speaks in complete sentences.
- Speaks in smoothly connected phrases.
- Speaks in sentences that are grammatically correct.
- Keeps his/her focus on the subject.
- Responds appropriately to the audience's reaction.
- Ends discussion of a subject at the appropriate time, keeping in mind the attention span of the audience.
- Does not needlessly repeat what has been said or asked.
- Forms clear, relevant questions for further clarification or information.
- Speaks words clearly, without exaggeration, distortion, additions, substitutions, or omissions.
- Performs social courtesies, such as greeting others, using titles, and making introductions.
- Willingly and confidently engages in conversation.
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