Telephone Skills

  • Answer telephone and get the person requested.
  • Answer telephone, take simple message, and verbally deliver it.
  • Make local telephone call home and give simple message.
  • Select requested number from a small list or personal directory.
  • Select numbers from a list of local telephone numbers and dial the numbers.
  • Select numbers requested from a list of businesses or service agencies.
  • Select numbers from a list of businesses or service agencies and make a local call to request or give information.
  • Call local directory assistance and obtain information.
  • Know how to call 911 and report and emergency.
  • Use pay telephone to make the types of calls listed above.

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